Group Account Director, B2B

Ladders; United States; Remote; USD 140,000 - 165,000; Full time

Benefits offered by this job

Remote-first culture

Unlimited PTO

Extended winter breaks

Flexible schedules

100% paid parental leave

401(k) matching options

Comprehensive health insurance

Annual wellness credits

Job summary

Ladders is seeking a Group Account Director, B2B to lead senior client relationships for complex B2B accounts from a remote U.S. base. You will partner with VP and C-suite stakeholders to shape priorities and drive long-term account growth, with a focus on retention and organic expansion.

You will craft integrated digital marketing strategies across channels, translate client needs into actionable plans, and collaborate with cross-functional teams to deliver revenue growth.

Qualifications

• 10–12+ years managing client relationships in SaaS or complex solutions.
• 5–6+ years of B2B client management experience.
• Proven ability to manage enterprise client portfolios and teams.
• Demonstrated success in strengthening client relationships and identifying growth opportunities.
• Experience executing integrated digital marketing strategies across channels.
• Strong understanding of B2B sales cycles and funnel stages.
• Proficiency with CRM and marketing automation platforms for strategy and reporting.
• Exceptional communication and stakeholder management skills.

Responsibilities

• Serve as the senior relationship leader for complex B2B client accounts.
• Build partnerships with VP and C-suite stakeholders to advise on priorities.
• Oversee growth and retention of assigned client relationships.
• Identify organic growth opportunities across existing accounts.
• Develop a deep understanding of clients' businesses and market landscape.
• Lead the development of integrated marketing strategies across channels.
• Interpret data from analytics platforms to drive revenue growth.

Skills

Executive relationships

Strategic thinking

Cross-functional leadership

Data-driven decisions

CRM/Marketing tools

Revenue growth focus

Communication

Remote collaboration

Tools

CRM platforms

Marketing automation

Job description

For our client, we are seeking a Group Account Director, B2B to join the team of a leader in the Business Services space.

This role will serve as the senior relationship lead for complex B2B client accounts, partnering closely with executive stakeholders to shape priorities and drive long-term account success. The position will focus on retention, organic growth, and the development of integrated digital marketing strategies that support revenue growth across multiple channels. It is a highly cross-functional role that requires strong commercial instincts, strategic thinking, and the ability to translate client needs into actionable marketing plans.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $140,000 – $165,000 annually

Responsibilities

• Serve as the senior relationship leader for complex B2B client accounts
• Build partnerships with VP and C-suite stakeholders to advise on priorities
• Oversee growth and retention of assigned client relationships
• Identify organic growth opportunities across existing accounts
• Develop a deep understanding of clients' businesses and market landscape
• Lead the development of integrated marketing strategies across channels
• Interpret data from analytics platforms to drive revenue growth

Qualifications

• 10-12+ years managing client relationships in SaaS or complex solution categories
• 5-6+ years of B2B client management experience
• Demonstrated success in managing enterprise client portfolios and teams
• Proven ability to strengthen client relationships and identify growth opportunities
• Experience executing integrated digital marketing strategies across various channels
• Strong understanding of B2B sales cycles and funnel stages
• Proficiency in leveraging CRM and marketing automation platforms for strategy and reporting
• Exceptional communication and stakeholder management skills

Benefits

• Remote-first culture
• Unlimited PTO
• Extended holiday breaks during winter
• Flexible schedules
• 100% paid parental leave
• 401(k) matching options
• Comprehensive health insurance plans including medical, dental, and vision
• Annual wellness credits for fitness-related activities

Our client is an equal opportunity employer.