Global Services Partner Program Lead

Zoom; United States; Hybrid; USD 127,000 - 277,000; Full time

Job summary

Zoom is seeking a Global Program Manager for its Services Partner Program to own, evolve, and scale a strategic partner initiative within the Global Partner Program team. You will work with channel account management, channel sales engineering, channel operations, and professional services to optimize and accelerate outcomes.

The role requires 6–10+ years in partner programs, 3+ years building programs, and a Bachelor’s in business or related field.

Qualifications

• 6–10+ years in partner or channel roles.
• 3+ years building or managing partner programs.
• Bachelor’s degree required.
• Strong communication and stakeholder management skills.

Responsibilities

• Own and evolve Zoom's Services Partner Program and drive updates.
• Identify gaps and optimize the program.
• Partner with enablement teams to empower Channel Teams and Partners.
• Engage with Partners to surface insights for program direction.
• Develop executive-ready reporting and KPIs.

Skills

Partner programs

Stakeholder influence

Communication

Financial acumen

Cross-functional collaboration

Education

Bachelor's degree in Business/Operations/Management

Tools

MS Office / Excel

CRM tools

Job description

Zoom is seeking a Global Program Manager for its Services Partner Program to own, evolve, and scale a strategic partner initiative within the Global Partner Program team. You will work with channel account management, channel sales engineering, channel operations, and professional services to optimize and accelerate outcomes.

The role requires 6–10+ years in partner programs, 3+ years building programs, and a Bachelor’s in business or related field.