Global Operations Center Technician (Relocation to Madison)

Epic; West Fargo (ND); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

Merit-based compensation

Annual raises and bonuses

Stock grants

Relocation assistance

Sabbatical after five years

Job summary

Epic is hiring an Operations Center Technician to maintain business continuity across its global campuses. Based in Madison, WI, the role involves monitoring alerts, managing security systems, and coordinating emergency responses. Ideal candidates have security operations experience and strong communication skills, with relocation assistance provided for those willing to move. Join a company recognized for its employee-oriented culture and comprehensive benefits, including opportunities for annual raises and global healthcare.

Qualifications

• Experience in security operations, emergency response, or a related high-volume field preferred.
• Eligible to work in the United States without visa sponsorship.
• Openness to 2nd and 3rd shift, as well as weekend days.

Responsibilities

• Monitor real-time alerts, manage access and security systems.
• Oversee building operations from the Facilities Command Center.
• Identify and respond to issues using video feeds and system data.

Skills

Strong situational awareness

Decision-making skills

Excellent communication

Coordination abilities

Ability to work in a high-pressure environment

Job description

Epic is hiring an Operations Center Technician to maintain business continuity across its global campuses. Based in Madison, WI, the role involves monitoring alerts, managing security systems, and coordinating emergency responses. Ideal candidates have security operations experience and strong communication skills, with relocation assistance provided for those willing to move. Join a company recognized for its employee-oriented culture and comprehensive benefits, including opportunities for annual raises and global healthcare.