Global Operations Center Technician (Relocation to Madison)

Epic; Fayetteville (AR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

Relocation assistance

Annual raises and bonuses

Stock grants

Four-week sabbatical after five years

Restaurant-quality meals

Job summary

Epic is seeking an Operations Center Technician to maintain business continuity across its global campuses. The role involves monitoring alerts, managing security systems, and coordinating emergency responses to disruptions. Candidates should have experience in security operations and strong situational awareness. This position is based in Madison, WI, and requires relocation with assistance provided. The role offers comprehensive benefits, a supportive work environment, and opportunities for professional growth.

Qualifications

• Experience in security operations or emergency response preferred.
• Ability to work in a high-pressure, real-time environment.
• Eligibility to work in the United States without visa sponsorship.

Responsibilities

• Monitor real-time alerts and manage access and security systems.
• Oversee building operations from Facilities Command Center.
• Coordinate emergency responses during disruptions.

Skills

Situational awareness

Decision-making skills

Communication abilities

Coordination abilities

Ability to work under pressure

Job description

Epic is seeking an Operations Center Technician to maintain business continuity across its global campuses. The role involves monitoring alerts, managing security systems, and coordinating emergency responses to disruptions. Candidates should have experience in security operations and strong situational awareness. This position is based in Madison, WI, and requires relocation with assistance provided. The role offers comprehensive benefits, a supportive work environment, and opportunities for professional growth.