Global Operations Center Technician (Relocation to Madison)

Epic; Columbia Township (MO); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits

Annual raises and bonuses

Stock grants

Job summary

Epic is seeking an Operations Center Technician to maintain business continuity across its global campuses. This role involves monitoring real-time alerts, managing access and security systems, and coordinating emergency responses during disruptions. Candidates should have experience in security operations or a related field, possess strong situational awareness, and be able to work in a high-pressure environment. Relocation assistance is available for candidates moving to Madison, WI. Comprehensive benefits and merit-based compensation are offered.

Qualifications

• Experience in security operations, emergency response, or a related field preferred.
• Ability to work in a high-pressure, real-time environment.
• Eligible to work in the United States without visa sponsorship.

Responsibilities

• Monitor real-time alerts and manage security systems.
• Coordinate emergency responses to disruptions.
• Oversee building operations from the Facilities Command Center.

Skills

Strong situational awareness

Decision-making skills

Excellent communication abilities

Coordination abilities

Ability to work in high-pressure environment

Job description

Epic is seeking an Operations Center Technician to maintain business continuity across its global campuses. This role involves monitoring real-time alerts, managing access and security systems, and coordinating emergency responses during disruptions. Candidates should have experience in security operations or a related field, possess strong situational awareness, and be able to work in a high-pressure environment. Relocation assistance is available for candidates moving to Madison, WI. Comprehensive benefits and merit-based compensation are offered.