Global Operations Center Technician (Relocation to Madison)

Epic; Kearney (NE); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive healthcare

Annual raises and bonuses

Stock grants

Employee meals at low cost

Four-week sabbatical after five years

Job summary

Epic in Madison, WI, is seeking an Operations Center Technician to help maintain business continuity across its campuses. The role involves monitoring alerts, managing security systems, and overseeing building operations. Candidates should have excellent situational awareness and communication skills, experience in emergency response preferred, and the ability to work in high-pressure environments. Epic offers relocation assistance and comprehensive benefits, including annual raises and stock grants.

Qualifications

• Experience in security operations, emergency response, or related high-volume field preferred.
• Eligible to work in the United States without visa sponsorship.
• Openness to 2nd and 3rd shift, as well as weekend days.

Responsibilities

• Maintain business continuity by monitoring real-time alerts and managing access systems.
• Oversee building operations and coordinate emergency responses.
• Work with internal teams and emergency services for safety.

Skills

Situational awareness

Decision-making skills

Communication abilities

Coordination abilities

Ability to work in high-pressure environment

Job description

Epic in Madison, WI, is seeking an Operations Center Technician to help maintain business continuity across its campuses. The role involves monitoring alerts, managing security systems, and overseeing building operations. Candidates should have excellent situational awareness and communication skills, experience in emergency response preferred, and the ability to work in high-pressure environments. Epic offers relocation assistance and comprehensive benefits, including annual raises and stock grants.