Global Operations Center Technician (Relocation to Madison)

Epic; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Relocation assistance

Comprehensive benefits

Annual raises and bonuses

Stock grants

Sabbatical after five years

Job summary

Epic seeks an Operations Center Technician to maintain business continuity across its campuses. This role involves monitoring alerts and managing security systems from the Facilities Command Center, responding to emergencies, and ensuring safety. Ideal candidates will have a background in security operations and possess strong situational awareness and communication skills. The position requires relocation to Madison, WI, with assistance provided. Competitive compensation and benefits are part of the offer, along with a vibrant workplace culture.

Qualifications

• Experience in security operations, emergency response, or a related high-volume field preferred.
• Eligible to work in the United States without visa sponsorship.
• Openness to 2nd and 3rd shift, as well as weekend days.

Responsibilities

• Monitor real-time alerts and manage access and security systems.
• Oversee building operations from the Facilities Command Center.
• Coordinate emergency responses to disruptions.

Skills

Situational awareness

Decision-making

Communication

Coordination

Ability to work in high-pressure environment

Job description

Epic seeks an Operations Center Technician to maintain business continuity across its campuses. This role involves monitoring alerts and managing security systems from the Facilities Command Center, responding to emergencies, and ensuring safety. Ideal candidates will have a background in security operations and possess strong situational awareness and communication skills. The position requires relocation to Madison, WI, with assistance provided. Competitive compensation and benefits are part of the offer, along with a vibrant workplace culture.