Global Field Enablement Director: Accelerate Revenue

Klaviyo; Denver (CO); Hybrid; USD 180,000 - 270,000; Full time

Job summary

Klaviyo is seeking a Director, Global Field Enablement to own enablement strategy across the full GTM and post‑sale lifecycle. You will partner with Sales, CS, Marketing, Product, and RevOps to drive faster ramp, higher productivity, and consistent adoption of sales methodologies.

You will lead a globally distributed team, design scalable enablement programs for BDR/SDR and AE motions, and steer product launches, field kickoff, and changes in technology—embracing AI with a measured,

Qualifications

• 10+ years in enablement, L&D, PMM, or related roles spanning at least two customer‑facing functions (e.g., sales and CS, or sales and BD).
• 5+ years managing and developing high‑performing teams, ideally across multiple regions.
• 5+ years in subscription/SaaS, scaling enablement for GTM orgs of meaningful scale.
• Comfortable owning enablement for both top‑of‑funnel/pipeline generation and closing/post‑sale motions.
• Strategic leader with a vision for global field enablement and cross‑functional influence.
• Globally minded with balance of central and regional decision making.
• Strong relationship builder and coach with stakeholder management skills.
• Fluent with GTM tech and AI-driven tools; experience piloting AI-enabled tools is a plus.

Responsibilities

• Own the enablement KPI framework (ramp time, quota/goal attainment, win rate, pipeline conversion, multi‑product adoption) and partner with GTM, Product, and Marketing leaders to build a shared roadmap.
• Design and deliver enablement across the full customer lifecycle—from outbound/inbound pipeline generation to post‑sale onboarding, adoption, retention, and expansion, including certification and coaching.
• Build and maintain playbooks, frameworks, battlecards, objection guides, and talking tracks that extend the Klaviyo Sales Methodology and messaging.
• Lead planning and execution of product launches and field kickoff, developing plans, materials, training, and content for revenue impact.
• Own the global enablement tech stack (content management, LMS, analytics) and evaluate AI-driven tools to improve coaching and productivity.

Skills

Enablement strategy

GTM alignment

Team leadership

SaaS experience

AI tooling

Tools

LMS

Conversation intelligence

Job description

Klaviyo is seeking a Director, Global Field Enablement to own enablement strategy across the full GTM and post‑sale lifecycle. You will partner with Sales, CS, Marketing, Product, and RevOps to drive faster ramp, higher productivity, and consistent adoption of sales methodologies.

You will lead a globally distributed team, design scalable enablement programs for BDR/SDR and AE motions, and steer product launches, field kickoff, and changes in technology—embracing AI with a measured,