Global Head of Field Enablement & Sales Excellence

Mosaec; San Francisco (CA); Hybrid; USD 180,000 - 304,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity

Job summary

PagerDuty is seeking a Sr. Director, Field Enablement to lead a global enablement team supporting sales, customer success, and partnerships. You will build scalable programs, create learning experiences, and drive KPIs across the organization.

The role emphasizes strategic leadership, data-driven enablement, and collaboration with Marketing, Product Marketing, and HR to roll out onboarding, ongoing training, and continuous improvement across a consumption-driven business.

Qualifications

• Bachelor’s degree in business, marketing, or related field; MBA preferred.
• 10+ years in sales enablement or related roles.
• 5+ years of management leading enablement teams.

Responsibilities

• Develop and optimize enablement programs with leadership, defining success metrics.
• Gather customer and market insights to inform messaging.
• Create learning programs and events to boost skills and productivity.
• Build scalable enablement platforms for sales, CS, and partnerships.
• Collaborate with marketing to develop effective sales collateral.
• Design end-to-end onboarding and ongoing training for sales.
• Set metrics to measure impact on sales performance.

Skills

Strong communication & presentation

Leadership

Strategic sales enablement

Cross-functional collaboration

Education

Bachelor’s degree in business/marketing or related

MBA preferred

Tools

Highspot

Seismic

Salesforce

MindTickle

CRM Analytics

Job description

PagerDuty is seeking a Sr. Director, Field Enablement to lead a global enablement team supporting sales, customer success, and partnerships. You will build scalable programs, create learning experiences, and drive KPIs across the organization.

The role emphasizes strategic leadership, data-driven enablement, and collaboration with Marketing, Product Marketing, and HR to roll out onboarding, ongoing training, and continuous improvement across a consumption-driven business.