Senior Director, Global Field Enablement (Remote)

Tech Sales Jobs; United States; Remote; USD 180,000 - 304,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity

ESPP

Paid vacation

Paid holidays

Wellness programs

Job summary

PagerDuty, Inc. is seeking a Sr. Director, Field Enablement to lead a global enablement team that supports sales, customer success, and partnerships.

You will shape the enablement strategy for our growing SaaS portfolio and build scalable programs to elevate performance across the field. The role emphasizes gathering customer insights, competitive intelligence, and collaborating with marketing, product marketing, and HR to deliver onboarding, ongoing training, and high-impact selling tools.

Qualifications

• Minimum 10+ years in sales enablement or related roles.
• Maximum 5+ years of leadership experience in enablement teams.
• Proven track record building strategic enablement programs including training, onboarding, certifications, and events.
• Experience implementing content platforms such as Highspot or Seismic.

Responsibilities

• Develop, execute, optimize, and assess enablement programs with sales and customer success leadership.
• Gather insights from customers, competitors, and the market to position value proposition.
• Lead creation of learning programs and events to enhance capabilities and selling skills.
• Build and maintain an enablement platform for scalable content and resources.
• Collaborate with marketing/product marketing on sales messaging and collateral.
• Design and maintain end-to-end onboarding programs in collaboration with HR.
• Drive everboarding and scale enablement support for CS and Partnerships.
• Communicate strategy, roadmap, and KPIs to global stakeholders.
• Maintain a library of sales collateral, playbooks, and competitive intel.
• Drive adoption of enablement tools like MindTickle and Highspot.
• Partner with sales systems to promote tool adoption (Salesforce, etc.).
• Regularly assess sales processes and identify optimization opportunities.

Skills

Strategic leadership

Sales enablement

Team management

Curriculum development

Stakeholder engagement

Education

Bachelor's degree in business/related field

MBA

Tools

Highspot

Seismic

Salesforce

Clari

MindTickle

Salesloft

Job description

PagerDuty, Inc. is seeking a Sr. Director, Field Enablement to lead a global enablement team that supports sales, customer success, and partnerships.

You will shape the enablement strategy for our growing SaaS portfolio and build scalable programs to elevate performance across the field. The role emphasizes gathering customer insights, competitive intelligence, and collaborating with marketing, product marketing, and HR to deliver onboarding, ongoing training, and high-impact selling tools.