General Manager — Drive-Thru Leader & Guest Experience

Sonic Drive-In; Spring (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Uniform provided

Job summary

Sonic Drive-In seeks a General Manager to lead operations and manage restaurant staff, ensuring a high-quality guest experience. You will oversee training, scheduling, and performance, while maintaining profitability and compliance with company standards.

The role requires strong leadership, communication, and problem-solving skills, with long hours and a focus on service excellence in a fast-paced environment. Uniform provided as part of the role.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 3+ years restaurant management (QSR preferred).
• Knowledge of labor laws and safety standards.
• Strong communication and leadership abilities.

Responsibilities

• Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in’s assistant managers and employees.
• Manage drive-in employees’ compensation levels pursuant to company guidelines.
• Supervise and manage all drive-in operations to provide an optimal guest experience.
• Manage opening and/or closing duties.
• Handle guest issues/concerns and employee issues/concerns.
• Plan, forecast, and adjust food, labor, inventory to maximize cost-control and service quality.
• Lead regular team meetings to ensure alignment on standards and service.

Skills

Leadership

Recruiting

Coaching

Customer service

Communication

Multi-tasking

Time management

Problem solving

Education

High school diploma

Job description

Sonic Drive-In seeks a General Manager to lead operations and manage restaurant staff, ensuring a high-quality guest experience. You will oversee training, scheduling, and performance, while maintaining profitability and compliance with company standards.

The role requires strong leadership, communication, and problem-solving skills, with long hours and a focus on service excellence in a fast-paced environment. Uniform provided as part of the role.