Game Day Ticketing & Event Services Associate

The Ohio State University; Columbus (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

The Ohio State University is seeking an Event Services Associate 1 to support the Ticket Office during events and in the office. You will handle customer inquiries, process ticket sales, and assist with will-call management while adhering to NCAA regulations and university policy.

Shifts include regular hours as well as night and weekend shifts throughout the year, with background checks and post-offer screenings potentially required. This is an on-site role at the Schottenstein Center.

Qualifications

• Experience providing customer service in a fast-paced environment.
• Ability to communicate clearly with patrons by phone, chat, and email.
• Uphold NCAA regulations and university policies.

Responsibilities

• Assist customers with tickets for Athletics events, concerts, and family shows.
• Sell tickets at windows, process will-call, distribute ticket equipment, and troubleshoot issues.
• Provide support during varying shifts including nights and weekends.

Skills

Customer service

Communication skills

Job description

The Ohio State University is seeking an Event Services Associate 1 to support the Ticket Office during events and in the office. You will handle customer inquiries, process ticket sales, and assist with will-call management while adhering to NCAA regulations and university policy.

Shifts include regular hours as well as night and weekend shifts throughout the year, with background checks and post-offer screenings potentially required. This is an on-site role at the Schottenstein Center.