Event Services Associate 1

Ohio State University; North Carolina; On-site; USD 17,000 - 25,000; Part time

Job summary

Ohio State University is seeking an Event Services Associate 1 to support the Ticket Office during game days and in the office with daily tasks.

The role requires effective communication, high customer service standards, and adherence to NCAA regulations and university policies. Shifts include evening and weekend hours as well as standard ticket office hours; background checks may be required post-offer.

Responsibilities

• Provides support to the Ticket Office on game day and in the office with day-to-day tasks.
• Answers questions regarding Ohio State Athletics events, concerts, and family shows via telephone, chat, and email.
• Utilizes the Ticket Office database to assist customers, sell tickets at the ticket windows, assist in will-call management, ticket equipment distribution, and ticket issue troubleshooting on event days.
• Shifts include regular Ticket Office hours as well as night and weekend shifts throughout the year.

Job description

Job Title

Event Services Associate 1

Department

Athletics | Ticket Office-JM

Location

Schottenstein Center (0081)

Position Type

Intermittent

Scheduled Hours

0.2

Shift

Varying Shifts

Provides support to the Ticket Office on game day and in the office with day-to-day tasks. They are expected at all times to communicate effectively, provide a high standard of customer service, adhere to NCAA regulations, and uphold Ohio State University policy, regulations, and ethical standards.

Provides customer service and answers questions regarding Ohio State Athletics events, concerts, and family shows via telephone, chat, and email. Students will utilize the Ticket Office database to assist customers, sell tickets at the ticket windows, assist in will-call management, ticket equipment distribution, and ticket issue trouble-shooting on event days. Shifts include regular Ticket Office hours as well as night and weekend shifts throughout the year.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.