Funeral Services Sales Counselor (Uncapped Commissions)

Everstory Partners; Ann Arbor (MI); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Paid training period

Uncapped commissions

Mileage reimbursement

Job summary

Everstory Partners in Washtenong Memorial Park – Ann Arbor Twp, MI, is seeking a Sales Counselor to help families choose funeral and cemetery products with compassionate guidance. You will build a sales pipeline, manage leads, and earn commissions based on performance.

The role combines B2C sales, business development, and community outreach, with training provided and a focus on consultative service and relationship building.

Qualifications

• High School Diploma or equivalent required.
• Bilingual or multilingual proficiency is a plus, particularly in Spanish, Chinese, Tagalog/Filipino, Vietnamese, or Arabic.
• One year of experience in sales or relationship-based roles preferred.
• Experience using CRM software (HubSpot, Salesforce, Microsoft Dynamics or similar).
• Comfortable in a commission-based, performance-driven sales environment.

Responsibilities

• Meet with individuals and families to understand needs and recommend funeral and cemetery products and services.
• Sell pre-need and at-need funeral services, cemetery property, and related merchandise.
• Build and maintain a pipeline through lead generation, referrals, networking, and outreach.
• Respond to inbound leads and walk-in opportunities; follow up with prospects.
• Develop long-term relationships with customers and community members.
• Explain products and pricing clearly and compassionately; guide purchasing decisions.
• Use HubSpot to manage leads, appointments, and sales activity throughout the process.
• Attend services and participate in community events to support families and outreach.

Skills

Sales

Relationship-building

Consultative selling

Customer service

Negotiation

Prospecting

Lead generation

Networking

Bilingual ability

Education

High School Diploma or equivalent

Tools

HubSpot CRM

Salesforce

Microsoft Dynamics

Job description

Everstory Partners in Washtenong Memorial Park – Ann Arbor Twp, MI, is seeking a Sales Counselor to help families choose funeral and cemetery products with compassionate guidance. You will build a sales pipeline, manage leads, and earn commissions based on performance.

The role combines B2C sales, business development, and community outreach, with training provided and a focus on consultative service and relationship building.