Fully Remote FACS ARM Systems Analyst

BCA Financial Services, Inc.; Mississippi; Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Fully Remote

Medical, dental, vision, GAP, and life

401(k) with company match

Paid time off and holidays

Company-provided equipment

Job summary

BCA Financial Services, Inc. is seeking a Remote Application Systems Analyst to join our technology team. This role focuses on supporting FACS ARM software, enhancing system performance, and delivering reliable business solutions from a fully remote environment.

The ideal candidate has 3–5 years of experience in application support or systems analysis, with proficiency in Microsoft Office and FACS tools. A strong analytical mindset, excellent communication, and the ability to manage multiple

Qualifications

• Requires 3–5 years of experience in application support, systems analysis, or IT.
• High school diploma or equivalent required; additional technical education or certifications are a plus.
• Proficient with Microsoft Office applications and FACS platform tools.

Responsibilities

• Provide technical support and resolve application, system, and communication issues for internal users and clients.
• Manage user accounts, system access, and security permissions to maintain data confidentiality and system integrity.
• Monitor, troubleshoot, and maintain business applications, interfaces, and data processing workflows.
• Analyze system performance, identify issues, and implement corrective solutions.
• Document business processes, technical procedures, system changes, and user instructions.
• Coordinate the timely processing and delivery of client data files and system-generated deliverables.
• Collaborate with cross-functional teams to gather requirements, improve processes, and support application development initiatives.
• Support the implementation, enhancement, and maintenance of business information systems.
• Identify opportunities for process improvement and recommend solutions that increase efficiency and effectiveness.
• Monitor system access points and report potential security risks or compliance concerns.
• Assist with client onboarding, user training, and knowledge transfer activities.
• Maintain strong relationships with internal departments, clients, vendors, and industry partners while delivering exceptional customer service.
• Manage competing priorities and ensure assignments are completed accurately and on schedule.
• Provide training and support to new team members as needed.
• Perform other duties as assigned.

Skills

Microsoft Office

FACS ARM

Analytical skills

Communication skills

Security awareness

Education

High school diploma

Certifications (Security+, GIAC, CEH, CISSP, CISM)

Tools

FACS Enable/Report Writer

UiPath

ActiveBatch

SQL

Job description

BCA Financial Services, Inc. is seeking a Remote Application Systems Analyst to join our technology team. This role focuses on supporting FACS ARM software, enhancing system performance, and delivering reliable business solutions from a fully remote environment.

The ideal candidate has 3–5 years of experience in application support or systems analysis, with proficiency in Microsoft Office and FACS tools. A strong analytical mindset, excellent communication, and the ability to manage multiple