Remote Application Systems Analyst (FACS ARM Specialist)

BCA Financial Services, Inc.; Arizona; Remote; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision, GAP, and life

401(k) with company match

Paid time off and paid holidays

Company-provided equipment

Job summary

BCA Financial Services, Inc. is seeking a Remote Application Systems Analyst to support and optimize business-critical applications from a fully remote setting.

The role focuses on FACS ARM software, data processing workflows, security, and collaboration with cross-functional teams. Ideal candidates have 3-5 years in application support or systems analysis, strong analytical and communication skills, and familiarity with FDCPA/FCCPA/FCRA regulations.

Qualifications

• 3-5 years of experience in application support, systems analysis, IT, or related field.
• High school diploma or equivalent; additional technical education or certifications are a plus.
• Proficiency with Microsoft Office applications.
• Experience with the FACS platform, including Enable, Report Writer, Event Tactics, and Logic Blocks preferred.
• Working knowledge of application security principles and data protection best practices.
• Relevant certifications such as CompTIA Security+, GIAC Security Essentials (GSEC), CEH, CISSP, or CISM preferred.
• Knowledge of FDCPA, FCCPA/FCCCPA, and FCRA regulations preferred.

Responsibilities

• Provide technical support and resolve issues for internal users and clients.
• Manage user accounts, system access, and security permissions to maintain data confidentiality.
• Monitor, troubleshoot, and maintain business applications, interfaces, and data processing workflows.
• Analyze system performance, identify issues, and implement corrective solutions.
• Document business processes, technical procedures, system changes, and user instructions.
• Coordinate timely processing and delivery of client data files and system-generated deliverables.
• Collaborate with cross-functional teams to gather requirements and improve processes.
• Support implementation, enhancement, and maintenance of business information systems.
• Identify opportunities for process improvement and recommend solutions.

Skills

FACS ARM software

Microsoft Office

Analytical skills

Customer-service mindset

Education

High school diploma

Tools

Enable

Report Writer

Event Tactics

Logic Blocks

Job description

BCA Financial Services, Inc. is seeking a Remote Application Systems Analyst to support and optimize business-critical applications from a fully remote setting.

The role focuses on FACS ARM software, data processing workflows, security, and collaboration with cross-functional teams. Ideal candidates have 3-5 years in application support or systems analysis, strong analytical and communication skills, and familiarity with FDCPA/FCCPA/FCRA regulations.