Remote Application & Systems Analyst (FACS ARM)

BCA Financial Services, Inc.; Ohio; Remote; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off and paid holidays

Company-provided equipment

Job summary

BCA Financial Services, Inc. is seeking a Remote Application Systems Analyst with FACS ARM expertise to support internal users and clients, ensuring data integrity and optimizing workflows.

You will monitor applications, manage security, coordinate data deliveries, document procedures, and collaborate across teams to deliver reliable, compliant solutions in a fully remote environment. This role offers a competitive salary, comprehensive benefits, and company-provided equipment to enable

Qualifications

• 3–5 years of experience in application support, systems analysis, IT, or related field.
• High school diploma or equivalent required; additional technical education or certifications are a plus.
• Proficiency with Microsoft Office applications.
• Experience with the FACS platform (Enable, Report Writer, Event Tactics, Logic Blocks).
• Certifications such as CompTIA Security+, GIAC Security Essentials (GSEC), CEH, CISSP, or CISM are preferred.
• Knowledge of FDCPA, FCCPA/FCCCPA, and FCRA regulations preferred.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Provide technical support and resolve application, system, and communication issues for internal users and clients.
• Manage user accounts, system access, and security permissions to maintain data confidentiality and system integrity.
• Monitor, troubleshoot, and maintain business applications, interfaces, and data processing workflows.
• Analyze system performance, identify issues, and implement corrective solutions.
• Document business processes, technical procedures, system changes, and user instructions.
• Coordinate the timely processing and delivery of client data files and system-generated deliverables.
• Collaborate with cross-functional teams to gather requirements, improve processes, and support development initiatives.

Skills

Analytical thinking

Troubleshooting

Communication skills

Multitasking

Customer service mindset

Education

High school diploma or equivalent

Tools

FACS platform

UiPath

ActiveBatch

SQL

Report Writer

Logic Blocks

Enable

Job description

BCA Financial Services, Inc. is seeking a Remote Application Systems Analyst with FACS ARM expertise to support internal users and clients, ensuring data integrity and optimizing workflows.

You will monitor applications, manage security, coordinate data deliveries, document procedures, and collaborate across teams to deliver reliable, compliant solutions in a fully remote environment. This role offers a competitive salary, comprehensive benefits, and company-provided equipment to enable