Full-Time Remote Inbound Sales Pro — Customer Solutions

MCI; Kentucky; On-site; USD 32,000 - 42,000; Full time

Job summary

MCI is a remote-friendly company offering inbound sales opportunities with a focus on customer satisfaction and sales growth. The Full-Time Inbound Sales Representative will assist customers contacting us with questions and purchasing needs, providing outstanding service and identifying opportunities for products and services that fit each customer’s needs.

Ideal candidates are motivated, communicative, and capable of building relationships to exceed expectations while meeting performance

Qualifications

• High school diploma or GED required.
• Must be 18 years or older.
• CRM software experience is a plus.
• Bilingual or multilingual skills are a plus.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Inbound sales experience

Excellent communication

Customer-focused

Education

High school diploma or GED

Job description

MCI is a remote-friendly company offering inbound sales opportunities with a focus on customer satisfaction and sales growth. The Full-Time Inbound Sales Representative will assist customers contacting us with questions and purchasing needs, providing outstanding service and identifying opportunities for products and services that fit each customer’s needs.

Ideal candidates are motivated, communicative, and capable of building relationships to exceed expectations while meeting performance