Remote Inbound Sales Specialist — Customer Solutions Pro

MCI; Wisconsin; Hybrid; USD 38,000 - 56,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative working remotely in the United States. You will assist customers who contact us with questions and purchasing needs, identify opportunities, and recommend products or services that fit each customer’s needs.

Ideal candidates are motivated, customer-focused, with strong communication skills, and capable of handling multiple tasks in a fast-paced environment. Prior sales or call center experience is a plus.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Communication skills

Customer focus

Interpersonal skills

Multitasking

Problem solving

Reliability

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative working remotely in the United States. You will assist customers who contact us with questions and purchasing needs, identify opportunities, and recommend products or services that fit each customer’s needs.

Ideal candidates are motivated, customer-focused, with strong communication skills, and capable of handling multiple tasks in a fast-paced environment. Prior sales or call center experience is a plus.