Remote Inbound Sales Specialist — Grow Customer Solutions

MCI; Kansas; Remote; USD 42,000 - 56,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative to assist customers with questions and purchasing needs. You will identify opportunities to recommend products and services that fit each customer’s needs while delivering outstanding service.

Ideal candidates are motivated and dependable, with strong communication skills and a customer-focused mindset. This remote role offers flexibility while meeting performance goals and documenting interactions.

Qualifications

• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency and ability to multitask.
• Reliable attendance and punctuality.
• 18 years or older.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.

Skills

Excellent communication

Active listening

Customer-focused

Multitasking

Problem solving

Reliable attendance

Basic computer skills

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative to assist customers with questions and purchasing needs. You will identify opportunities to recommend products and services that fit each customer’s needs while delivering outstanding service.

Ideal candidates are motivated and dependable, with strong communication skills and a customer-focused mindset. This remote role offers flexibility while meeting performance goals and documenting interactions.