Remote Inbound Sales Specialist (Full-Time)

MCI; West Virginia; On-site; USD 32,000 - 52,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. This remote, work-at-home role emphasizes delivering outstanding service while recommending products that fit each customer's needs.

You will answer inbound calls, guide buyers through the purchasing process, document interactions, and strive to meet sales and performance goals. Ideal candidates are motivated, comfortable with technology, and reliable in a home-office

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Excellent communication

Active listening

Customer-focused

Basic computer skills

Multitasking

Problem solving

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. This remote, work-at-home role emphasizes delivering outstanding service while recommending products that fit each customer's needs.

You will answer inbound calls, guide buyers through the purchasing process, document interactions, and strive to meet sales and performance goals. Ideal candidates are motivated, comfortable with technology, and reliable in a home-office