Remote Inbound Sales Pro

MCI; North Dakota; On-site; USD 40,000 - 55,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. You’ll provide outstanding service while identifying opportunities to recommend products and services that fit each customer’s needs.

This remote role offers the chance to join a growing tech-enabled company with a strong call center footprint. Ideal candidates are motivated, customer-focused, and comfortable meeting sales and performance goals in a fast-paced

Qualifications

• High school diploma or GED required.
• Must be 18 years or older.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.
• Previous inbound sales experience.
• CRM software experience.
• Upselling or cross-selling experience.
• Bilingual or multilingual skills.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Inbound sales

Customer service

Communication skills

Multitasking

CRM software

Call center experience

Bilingual or multilingual

Education

High school diploma or GED

Job description

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. You’ll provide outstanding service while identifying opportunities to recommend products and services that fit each customer’s needs.

This remote role offers the chance to join a growing tech-enabled company with a strong call center footprint. Ideal candidates are motivated, customer-focused, and comfortable meeting sales and performance goals in a fast-paced