Remote Inbound Sales Pro

MCI; Tennessee; Hybrid; USD 36,000 - 48,000; Full time

Job summary

MCI is hiring a Full-Time Inbound Sales Representative to assist customers with questions and purchasing needs. This role supports a remote work-at-home model, delivering outstanding service while identifying opportunities to recommend products and services that fit each customer’s needs.

The ideal candidate communicates clearly, listens actively, and maintains product knowledge to meet sales targets and ensure customer satisfaction. Strong reliability and teamwork are valued.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Communication skills

Listening skills

Customer-focused

Basic computer proficiency

Multitasking

Reliability

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is hiring a Full-Time Inbound Sales Representative to assist customers with questions and purchasing needs. This role supports a remote work-at-home model, delivering outstanding service while identifying opportunities to recommend products and services that fit each customer’s needs.

The ideal candidate communicates clearly, listens actively, and maintains product knowledge to meet sales targets and ensure customer satisfaction. Strong reliability and teamwork are valued.