Remote Inbound Sales Specialist

MCI; Louisiana; Hybrid; USD 35,000 - 52,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs.

As a remote work-at-home role, you will handle inbound calls, guide customers through the purchasing process, and document interactions. Ideal candidates are motivated, customer-focused, and capable of meeting sales goals.

Qualifications

• Must be 18 years or older and able to work in the US.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency and ability to multitask.
• Ability to meet sales and performance goals.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Communication

Customer focus

Multitasking

Problem solving

Reliability

Attendance

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs.

As a remote work-at-home role, you will handle inbound calls, guide customers through the purchasing process, and document interactions. Ideal candidates are motivated, customer-focused, and capable of meeting sales goals.