Remote Inbound Sales Pro - Build Solutions for Customers

MCI; Mississippi; On-site; USD 30,000 - 42,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative working remotely to assist customers with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products and services that fit each customer’s needs.

Ideal candidates are motivated, reliable, and have strong communication, listening, and problem-solving skills. This role emphasizes meeting sales goals and documenting interactions to support customer satisfaction.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Communication skills

Listening skills

Interpersonal skills

Customer-focused

Basic computer skills

Multitasking

Problem-solving

Punctuality

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative working remotely to assist customers with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products and services that fit each customer’s needs.

Ideal candidates are motivated, reliable, and have strong communication, listening, and problem-solving skills. This role emphasizes meeting sales goals and documenting interactions to support customer satisfaction.