Remote Inbound Sales Pro — Guide Customers to Solutions

MCI; Columbia (SC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote work

Job summary

MCI is seeking a Full-Time Inbound Sales Representative for a remote, work-at-home role. You will handle inbound inquiries, identify customer needs, and guide purchases while delivering outstanding service.

You will meet sales goals, document interactions, and stay informed on products and promotions. Ideal candidates have strong communication, reliability, and basic computer skills in a fast-paced setting. Training and CRM support provided, with opportunities for advancement.

Qualifications

• High school diploma or GED is required.
• Excellent communication and customer-focused mindset.
• Basic computer proficiency and ability to multitask.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Excellent communication

Customer-focused

Basic computer skills

Multitasking

Problem solving

Reliable attendance

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative for a remote, work-at-home role. You will handle inbound inquiries, identify customer needs, and guide purchases while delivering outstanding service.

You will meet sales goals, document interactions, and stay informed on products and promotions. Ideal candidates have strong communication, reliability, and basic computer skills in a fast-paced setting. Training and CRM support provided, with opportunities for advancement.