Remote Inbound Sales Specialist

MCI; North Carolina; On-site; USD 32,000 - 52,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products and services that fit each customer’s needs.

If you enjoy building relationships and exceeding expectations, we'd love to meet you. This remote role offers the flexibility to work from home while contributing to a nationwide team.

Qualifications

• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.

Skills

Inbound sales

Customer service

Communication skills

Multitasking

CRM software

Sales goals

Education

High school diploma

GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products and services that fit each customer’s needs.

If you enjoy building relationships and exceeding expectations, we'd love to meet you. This remote role offers the flexibility to work from home while contributing to a nationwide team.