Frontline Verification & Fraud Prevention Officer - Onsite

Government Recruitment Service; Andover (MN); Presencial; USD 38.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Disability Confident employer scheme

Descripción de la vacante

Government Recruitment Service is seeking a Verification Assurance Officer to work on-site at Jobcentre locations in Andover, supporting fraud prevention and verification processes. You will interview claimants, verify documents and collaborate with Jobcentre colleagues to strengthen controls and educate customers.

The role requires hands-on frontline presence, with frequent site travel, and is tied to the Disability Confident employer scheme.

Formación

• Experience conducting interviews with claimants to verify information.
• Ability to interpret verification documents for housing, costs and other elements of welfare claims.
• Strong communication and collaboration with frontline teams.

Responsabilidades

• Conduct initial and follow-up evidence interviews with claimants.
• Verify documents for identification, housing costs and childcare elements of Universal Credit.
• Lead education sessions to explain customer responsibilities and consequences of non-compliance.
• Create and maintain accurate management information as directed by analysts.

Conocimientos

Interviewing claimants

Fraud awareness

Communication

Descripción del empleo

Government Recruitment Service is seeking a Verification Assurance Officer to work on-site at Jobcentre locations in Andover, supporting fraud prevention and verification processes. You will interview claimants, verify documents and collaborate with Jobcentre colleagues to strengthen controls and educate customers.

The role requires hands-on frontline presence, with frequent site travel, and is tied to the Disability Confident employer scheme.