Frontline Verification & Fraud Prevention Officer (On-site)

Government Recruitment Service; Oklahoma; On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service in Lincoln is seeking a Verification Assurance Officer (Central) to join a new team focused on preventing fraud in the welfare system. The role requires interviewing claimants and collaborating with Jobcentre colleagues to verify evidence and improve frontline controls.

Due to the nature of the work, this position is on-site at Jobcentre sites with no hybrid or home working. Salary is £32,137 per year, full-time, with a closing date of 20 Oct 2026.

Responsibilities

• Work closely with Jobcentre and Service Centre colleagues conducting initial evidence interviews, further evidence interviews and verification activities by integrating within those teams in the sites.
• Conduct robust interviews where a colleague has a suspicion on the validity of documents produced for verification of Identification, housing costs, children and childcare costs elements of Universal Credit.
• Conduct review meetings with customers in scenarios where the Enhanced Review Team (ERT) and the customer have agreed to bring in evidence relating to their claim to a Jobcentre.
• Provide regular feedback at office meetings on trends, patterns of fraud, and how to detect them. Feed information into specialist risk and intelligence teams within DWP.
• Lead customer education sessions jointly with Jobcentre colleagues to provide clarity on customer responsibilities and the consequences of non-compliance.
• Collate and maintain accurate Management Information (MI) as directed by analysts and performance teams.

Job description

Government Recruitment Service in Lincoln is seeking a Verification Assurance Officer (Central) to join a new team focused on preventing fraud in the welfare system. The role requires interviewing claimants and collaborating with Jobcentre colleagues to verify evidence and improve frontline controls.

Due to the nature of the work, this position is on-site at Jobcentre sites with no hybrid or home working. Salary is £32,137 per year, full-time, with a closing date of 20 Oct 2026.