Verification Assurance Officer: Frontline Fraud Prevention

Government Recruitment Service; Ringwood (NJ); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

The Government Recruitment Service is seeking a Verification Assurance Officer for Ringwood to join a frontline fraud-prevention team. The role emphasizes conducting interviews, verifying documents, and educating claimants on responsibilities to strengthen verification processes.

Based in a Jobcentre, you will work face-to-face with claimants and colleagues on site; some travel between sites may be required. This is a permanent, full-time role with a fixed annual salary.

Qualifications

• Ability to conduct robust evidence interviews and document verification.
• Strong communication skills for educating claimants and colleagues.
• Experience in fraud prevention and frontline verification processes.

Responsibilities

• Conduct initial evidence interviews and verification activities with Jobcentre/Service Centre teams.
• Conduct interviews to verify identification, housing costs, and childcare elements of claims.
• Provide MI and feedback to analysts and performance teams.

Skills

Interviewing

Fraud awareness

Communication

Stakeholder engagement

Data privacy

Job description

The Government Recruitment Service is seeking a Verification Assurance Officer for Ringwood to join a frontline fraud-prevention team. The role emphasizes conducting interviews, verifying documents, and educating claimants on responsibilities to strengthen verification processes.

Based in a Jobcentre, you will work face-to-face with claimants and colleagues on site; some travel between sites may be required. This is a permanent, full-time role with a fixed annual salary.