Front Office Specialist / Medical Front Desk

Skypark Physical Therapy & Rehabili; Torrance (CA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Opportunity for advancement

Training & development

Job summary

Skypark Physical Therapy & Rehabili in Torrance, CA is seeking a part-time Front Office Specialist to support patient scheduling, phone management, insurance verification, and daily clinic operations in a busy outpatient physical therapy clinic.

This role is ideal for someone who can handle phones confidently, keep schedules clean, follow systems, and take ownership of front-desk accuracy and patient flow. Training provided; EMR experience helpful; Monday–Friday 3:00–6:00 p.m., 15 hours weekly.

Qualifications

• Experience in a medical front office, healthcare administrative, or patient services role preferred.
• Must be consistently available Monday through Friday from 3:00-6:00 p.m.

Responsibilities

• Answer and manage incoming calls in a medical office setting.
• Schedule and reschedule patients using EMR software.
• Manage patient check-in/check-out and front desk flow.
• Verify insurance benefits and authorizations.
• Communicate financial responsibility and collect copays/payments.
• Maintain accurate patient records, intake forms, and documentation.
• Coordinate with therapists, billing, and leadership to ensure smooth operations.

Skills

Medical front office

Phone proficiency

Organizational skills

Tools

EMR software

Job description

Benefits:

• Opportunity for advancement
• Training & development

Front Office Specialist / Medical Front Desk - Part-Time

Skypark Physical Therapy | Torrance, CA

Schedule: Monday-Friday, 3:00-6:00 p.m. | 15 hours per week

Skypark Physical Therapy is hiring a part-time Front Office Specialist to support patient scheduling, phone management, insurance verification, and daily clinic operations in a busy outpatient physical therapy clinic.

This role is ideal for someone who can handle phones confidently, keep schedules clean, follow systems, and take ownership of front-desk accuracy and patient flow.

Key Responsibilities

• Answer and manage incoming calls in a medical office setting
• Schedule and reschedule patients using EMR software
• Manage patient check-in/check-out and front desk flow
• Verify insurance benefits and authorizations
• Communicate financial responsibility and collect copays/payments
• Maintain accurate patient records, intake forms, and documentation
• Coordinate with therapists, billing, and leadership to ensure smooth operations

Qualifications & Skills

• Experience in a medical front office, healthcare administrative, or patient services role preferred
• Must be consistently available Monday through Friday from 3:00-6:00 p.m.
• Strong phone and communication skills
• Highly organized with strong attention to detail
• Comfortable multitasking in a fast-paced clinic environment
• Confident explaining policies, schedules, and financial expectations
• Basic computer and EMR experience (training provided)

This Role Is NOT a Good Fit If:

• You prefer a slow-paced or low-interruption work environment
• You are uncomfortable answering phones or speaking with patients frequently
• You struggle with follow-through, accuracy, or time management
• You prefer loosely defined responsibilities over structured systems
• You avoid financial conversations or enforcing clinic policies
• You require constant supervision to stay on task

Why Join Skypark Physical Therapy?

We're a growing outpatient physical therapy clinic focused on clear communication, accountability, and excellent patient experiences. The front desk plays a critical role in clinic success, and this position is best suited for someone who wants to be an integral part of a high-functioning healthcare team.