Medical Front Office - Patient Service Specialist

Rush University Medical Center; El Segundo (CA); Presencial; USD 32.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentorship program

Generous PTO

Medical, dental, vision coverage

401(k) with company match

Descripción de la vacante

Rush University Medical Center is seeking a Patient Service Specialist to manage front-desk operations at our El Segundo outpatient physical therapy center. The role involves greeting patients, scheduling visits, collecting co-pays, and coordinating with insurers to verify coverage and obtain authorizations.

This full-time on-site position offers a structured workweek from Monday to Friday with competitive hourly compensation and robust benefits.

Formación

• High School Diploma or GED required.
• Front desk experience preferred.
• Healthcare experience preferred.
• Insurance verification experience preferred.

Responsabilidades

• Greet and register patients and provide information about what to expect during their visit and about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with attorney offices, insurance companies, translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Educación

High School Diploma or GED

Descripción del empleo

Overview

Position: Patient Service Specialist

Location: 2041 Rosecrans Ave, Suite 375, El Segunso, CA

Type of Employment: Full-time

Schedule: Weeekdays, Monday through Friday

Compensation: $23.00 - $24.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the Los Angeles Fair Chance Ordinance.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience
• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans