Front Office Pro & Customer Engagement Specialist

Talent Haven HR; Philadelphia (Philadelphia County); On-site; USD 32,000 - 46,000; Full time

Job summary

Talent Haven HR is seeking an organized Front Office Assistant to support daily office operations, welcome visitors, answer inquiries, and provide information about services and promotions.

The role emphasizes strong communication, flawless record-keeping, scheduling support, and collaboration with the team to drive customer satisfaction and business development. High school diploma required; strong communication and time management are essential.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Friendly, professional, and customer-focused attitude.
• Strong attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Reliable, adaptable, and self-motivated.
• Previous experience in customer service, sales, retail, hospitality, or office administration is a plus but not required.

Responsibilities

• Welcome customers, visitors, and clients in a friendly and professional manner.
• Answer phone calls and respond to customer inquiries.
• Provide information about products, services, and promotional opportunities.
• Identify customer needs and direct them toward appropriate solutions.
• Assist with scheduling, appointments, and customer records.
• Support sales opportunities generated through customer interactions.
• Prepare promotional materials and office resources.
• Maintain an organized and professional front office environment.
• Collaborate with team members to support customer service and business goals.

Skills

Communication

Interpersonal skills

Organization

Time management

Customer focus

Detail orientation

Reliability

Education

High school diploma or equivalent

Job description

Talent Haven HR is seeking an organized Front Office Assistant to support daily office operations, welcome visitors, answer inquiries, and provide information about services and promotions.

The role emphasizes strong communication, flawless record-keeping, scheduling support, and collaboration with the team to drive customer satisfaction and business development. High school diploma required; strong communication and time management are essential.