Front End Team Lead: Customer Experience & Training

The TJX Companies, Inc.; Georgetown (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

TJ Maxx is seeking a front-of-store leader to deliver exceptional customer experiences and manage daily store operations in Georgetown, TX. You will lead associates, train staff on front-end principles, and promote loyalty programs while maintaining store standards and a positive work environment.

Applicants should have retail and leadership experience, strong communication skills, and the ability to multitask in a fast-paced setting.

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Strong communication and organizational skills

Responsibilities

• Promote an excellent customer experience
• Oversee a team of associates at front of store
• Train and mentor associates on front-end principles
• Coordinate breaks and POS coverage
• Address customer concerns promptly
• Ensure adherence to store policies and labor laws
• Promote loyalty programs and safety awareness

Skills

Customer service

Leadership

Merchandising

Multi-tasking

Communication

Job description

TJ Maxx is seeking a front-of-store leader to deliver exceptional customer experiences and manage daily store operations in Georgetown, TX. You will lead associates, train staff on front-end principles, and promote loyalty programs while maintaining store standards and a positive work environment.

Applicants should have retail and leadership experience, strong communication skills, and the ability to multitask in a fast-paced setting.