Retail Experience Lead - Front End & Team Training

The TJX Companies, Inc.; Cranberry Township (OH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Associate discounts

401(k) matching

Health benefits

Paid time off

Job summary

The TJ Maxx location is seeking a customer-focused leader to manage front-end operations and promote exceptional service. You will train Associates, support POS coverage, and ensure store standards while delivering an engaging shopping experience.

This role requires leadership experience in retail and strong merchandising knowledge. Join TJX and help drive loyalty programs, safety, and compliant operations across a dynamic team.

Qualifications

• 1 year retail experience required.
• 6 months of leadership experience required.
• Strong merchandising understanding.
• Excellent communication and organizational skills.

Responsibilities

• Promote an excellent customer experience at front of store.
• Train and mentor Associates on front-end principles and loyalty programs.
• Assign registers and coordinate POS coverage and breaks.
• Address customer concerns promptly and maintain a clean, organized store.
• Ensure adherence to labor laws, policies, and store procedures.

Skills

Leadership

Retail expertise

Communication

Job description

The TJ Maxx location is seeking a customer-focused leader to manage front-end operations and promote exceptional service. You will train Associates, support POS coverage, and ensure store standards while delivering an engaging shopping experience.

This role requires leadership experience in retail and strong merchandising knowledge. Join TJX and help drive loyalty programs, safety, and compliant operations across a dynamic team.