Front-End Customer Experience Leader & Trainer

TJX; Waco (TX); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays

Job summary

TJ Maxx in Texas is seeking a front-of-store leader to deliver outstanding customer experiences, guide Associates, and support loyalty programs. You will model service excellence, train staff, and ensure smooth front-end operations in a fast-paced retail setting.

The role requires at least 1 year of retail and 6 months of leadership experience, with strong communication and organizational skills. Flexibility for nights/weekends is preferred. Competitive benefits apply.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong communication and organizational skills.
• Ability to train Associates and coordinate front-end operations.

Responsibilities

• Promote an excellent customer experience.
• Oversees a team of Associates at front of store.
• Trains and mentors Associates on front-end principles.
• Assigns registers and coordinates POS coverage.
• Addresses customer concerns promptly and professionally.
• Ensures adherence to store policies and labor laws.
• Promotes loyalty programs and shrink reduction goals.
• Maintains a clean, safe, and organized store environment.

Skills

Leadership

Customer service

Merchandising

Training

Team player

Job description

TJ Maxx in Texas is seeking a front-of-store leader to deliver outstanding customer experiences, guide Associates, and support loyalty programs. You will model service excellence, train staff, and ensure smooth front-end operations in a fast-paced retail setting.

The role requires at least 1 year of retail and 6 months of leadership experience, with strong communication and organizational skills. Flexibility for nights/weekends is preferred. Competitive benefits apply.