Front End Operations Leader & Trainer

BLAIN; Morton (IL); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Prescription coverage

Dental insurance

Vision insurance

Short & Long Term Disability

Life Insurance

401(K) with company match

Associate discount on name brands

Paid holidays & birthday off

Job summary

Blain's Farm & Fleet is seeking a store operations supervisor to support front-end teams, enforce procedures, and improve customer service across shifts. This role focuses on training, policy implementation, and assisting with opening new stores.

The position offers full-time employment with a comprehensive benefits package including medical, dental, vision, disability, life insurance, 401(k) with company match, and associate discounts; weekend and evening availability required.

Qualifications

• Three to five years of retail experience.
• Strong communication, both verbal and written.
• Ability to work with confidential information.
• Able to work evenings when needed and at least every other weekend.
• Able to pass pre-employment background checks.

Responsibilities

• Provide policy and procedure support and training for front-end store operations.
• Respond to customer service complaints regarding front-end store operations.
• Develop and maintain procedure and policy documentation for front-end store operations.
• Provide in-store front-end training and support for new store openings.
• Provide in-store training for workforce management systems.
• Assist Accounting and Payroll with store issues as needed.
• Train all cashier functions including, customer service, Best and Sales etc.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.
• Assist with intra and inter-department projects and responsibilities as assigned.
• Attend Grand Opening events and assist as appropriate.
• Provide store support for workforce management systems.

Skills

Strong communication

Confidential information handling

Evenings/weekends flexibility

Job description

Blain's Farm & Fleet is seeking a store operations supervisor to support front-end teams, enforce procedures, and improve customer service across shifts. This role focuses on training, policy implementation, and assisting with opening new stores.

The position offers full-time employment with a comprehensive benefits package including medical, dental, vision, disability, life insurance, 401(k) with company match, and associate discounts; weekend and evening availability required.