Front End Supervisor & Training Leader

Blain Supply LLC; Morton (AR); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(K) with company match

Associate discount

Job summary

Blain’s Farm & Fleet seeks a Store Operations Supervisor to assist store operations with supervision, training and support of front end personnel focused on policy compliance and customer service improvement.

You’ll provide policy training for front-end operations, respond to customer service issues, and develop documentation. You will train staff for new openings and support workforce management systems, aiding accounting as needed.

Qualifications

• Provide policy and procedure training for front-end store operations.
• Respond to customer service complaints regarding front-end store operations.
• Develop and maintain procedure and policy documentation for front-end store operations.
• Provide in-store front-end training and support for new store openings.

Responsibilities

• Supervise front-end staff and ensure procedure compliance.
• Improve customer service through coaching and training.
• Coordinate policy and procedural documentation for storefront operations.
• Support new store openings with in-store training.
• Assist with workforce management system training and use.

Skills

customer service

training

leadership

documentation

Tools

Workforce management systems

Job description

Blain’s Farm & Fleet seeks a Store Operations Supervisor to assist store operations with supervision, training and support of front end personnel focused on policy compliance and customer service improvement.

You’ll provide policy training for front-end operations, respond to customer service issues, and develop documentation. You will train staff for new openings and support workforce management systems, aiding accounting as needed.