Front End Operations Leader — Training & Service Excellence

BLAIN; Freeport (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical & Prescription

Dental & Vision

Short & Long Term Disability

Life Insurance

401(K) with company match

Associate discount

Job summary

Blain’s Farm & Fleet in Freeport, IL is seeking a team member to assist store operations with supervision and training of front-end personnel, focusing on policy compliance and customer service excellence.

The role requires 3–5 years of retail experience, strong communication skills, and the ability to work evenings and weekends. Benefits include medical, dental, vision, life insurance, 401(k) with company match, and more.

Qualifications

• Three to five years of retail experience required.
• Excellent verbal and written communication skills.
• Ability to handle confidential information and pre-employment background checks.

Responsibilities

• Provide policy and procedure support and training for front-end store operations.
• Respond to customer service complaints regarding front-end operations.
• Develop and maintain procedure and policy documentation for front-end store operations.
• Provide in-store front-end training and support for new store openings.
• Assist with intra and inter-department projects as assigned.
• Support store operations during Grand Opening events.

Skills

Retail experience

Strong communication

Background checks

Evenings & weekends

Job description

Blain’s Farm & Fleet in Freeport, IL is seeking a team member to assist store operations with supervision and training of front-end personnel, focusing on policy compliance and customer service excellence.

The role requires 3–5 years of retail experience, strong communication skills, and the ability to work evenings and weekends. Benefits include medical, dental, vision, life insurance, 401(k) with company match, and more.