Front End Store Leader & Training Champion

Blain's Farm & Fleet (Blain Supply, Inc.); Freeport (IL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

401(K) with company match

Paid holidays and birthday off

Associate discount on name brands

Leadership training programs

Job summary

Blain’s Farm & Fleet seeks a front-end supervisor to support store operations, training, and policy compliance across the front end. You will mentor associates, respond to customer service issues, and help implement procedures to improve service levels.

Ideal candidates have 3–5 years of retail experience, strong communication skills, and the ability to handle confidential information; evening and weekend availability is required, with pre-employment background checks completed.

Qualifications

• Three to five years of retail experience required.
• Strong written and verbal communication skills.
• Ability to handle confidential information.
• Ability to work evenings and at least every other weekend.
• Must pass pre-employment background checks.

Responsibilities

• Provide policy and procedure support and training for front-end store operations.
• Respond to customer service complaints regarding front-end store operations.
• Develop and maintain procedure and policy documentation for front-end store operations.
• Provide in-store front-end training and support for new store openings.
• Provide in-store training for workforce management systems.
• Assist Accounting and Payroll with store issues as needed.
• Train all cashier functions including, customer service, Best and Sales etc.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.
• Assist with intra and inter-department projects and responsibilities as assigned.
• Attend Grand Opening events and assist as appropriate.
• Provide store support for workforce management systems.

Skills

Retail experience

Communication skills

Confidential information handling

Evenings / weekends availability

Job description

Blain’s Farm & Fleet seeks a front-end supervisor to support store operations, training, and policy compliance across the front end. You will mentor associates, respond to customer service issues, and help implement procedures to improve service levels.

Ideal candidates have 3–5 years of retail experience, strong communication skills, and the ability to handle confidential information; evening and weekend availability is required, with pre-employment background checks completed.