Front-End Store Operations Leader

Blain's Farm & Fleet (Blain Supply, Inc.); Geneseo (IL); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Short & Long Term Disability

Life Insurance

Pet Insurance

401(K) with company match

Advanced Leadership Training Programs

Associate discount on brand-name items

Holidays & Birthday off

Job summary

Blain's Farm & Fleet (Blain Supply, Inc.) is seeking an operations-focused associate to assist store operations with supervision, training, and support of front-end personnel, while ensuring policy compliance and enhanced customer service.

The role involves training on workforce management systems, supporting new store openings, and collaboration with accounting and payroll to resolve store issues. Evening and weekend availability is required.

Qualifications

• Three to five years of retail experience.
• Strong communication, both verbal and written.
• Ability to work with confidential information.
• Able to work evenings when needed and at least every other weekend.
• Able to pass pre-employment background checks.

Responsibilities

• Provide policy and procedure support and training for front-end store operations.
• Respond to customer service complaints regarding front-end store operations.
• Develop and maintain procedure and policy documentation for front-end store operations.
• Provide in-store front-end training and support for new store openings.
• Provide in-store training for workforce management systems.
• Assist Accounting and Payroll with store issues as needed.
• Train all cashier functions including, customer service, Best and Sales etc.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.
• Assist with intra and inter-department projects and responsibilities as assigned.
• Attend Grand Opening events and assist as appropriate.
• Provide store support for workforce management systems.

Skills

Retail experience

Strong communication

Confidential data handling

Evenings/weekends availability

Job description

Blain's Farm & Fleet (Blain Supply, Inc.) is seeking an operations-focused associate to assist store operations with supervision, training, and support of front-end personnel, while ensuring policy compliance and enhanced customer service.

The role involves training on workforce management systems, supporting new store openings, and collaboration with accounting and payroll to resolve store issues. Evening and weekend availability is required.