Front End Operations Leader

BLAIN; Geneseo (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short & Long Term Disability

Life Insurance

401(K) with company match

Employee discount

Paid holidays

Job summary

Blain’s Farm & Fleet in Geneseo, IL is hiring a front-end supervisor to support store operations and staff training. You will ensure policy compliance, enhance customer service, and lead front-end associates during daily activities and new store openings.

Ideal candidates have 3–5 years of retail experience, strong communication skills, ability to handle confidential information, and willingness to work evenings and weekends. We offer medical, dental, vision, life, disability and a 401(k) match.

Qualifications

• 3–5 years of retail experience.
• Strong communication, both verbal and written.
• Ability to work evenings when needed and at least every other weekend.
• Experience with training and supervising front-end staff.
• Ability to pass pre-employment background checks.

Responsibilities

• Provide policy and procedure support and training for front-end store operations.
• Respond to customer service complaints regarding front-end store operations.
• Develop and maintain procedure and policy documentation for front-end store operations.
• Provide in-store front-end training and support for new store openings.
• Provide in-store training for workforce management systems.
• Assist Accounting and Payroll with store issues as needed.
• Train all cashier functions including, customer service, Best and Sales etc.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.
• Assist with intra and inter-department projects and responsibilities as assigned.
• Attend Grand Opening events and assist as appropriate.
• Provide store support for workforce management systems.

Skills

Retail experience

Strong communication

Customer service

Training & supervision

Confidential information handling

Tools

Workforce management systems

Job description

Blain’s Farm & Fleet in Geneseo, IL is hiring a front-end supervisor to support store operations and staff training. You will ensure policy compliance, enhance customer service, and lead front-end associates during daily activities and new store openings.

Ideal candidates have 3–5 years of retail experience, strong communication skills, ability to handle confidential information, and willingness to work evenings and weekends. We offer medical, dental, vision, life, disability and a 401(k) match.