Front End Operations Leader

Blain's Farm & Fleet (Blain Supply, Inc.); Roscoe Township (IL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical coverage

Prescription coverage

Dental coverage

Vision coverage

Short & Long Term Disability

Life Insurance

Pet Insurance

401(K) with company match

Paid holidays and birthdays off

Associate discounts

Job summary

Blain’s Farm & Fleet in Illinois is seeking a front-end operations supervisor to train staff, enforce procedures, and support store operations. You will lead front-end policy training, enhance customer service, and help implement loss prevention practices across the front end.

The role requires 3–5 years of retail experience, strong communication, and ability to work evenings and weekends. Background checks are part of the pre-employment process.

Qualifications

• Three to five years of retail experience.
• Strong verbal and written communication.
• Ability to work evenings when needed and at least every other weekend.
• Able to pass pre-employment background checks.

Responsibilities

• Provide policy and procedure support and training for front-end store operations.
• Respond to customer service complaints regarding front-end store operations.
• Develop and maintain procedure and policy documentation for front-end store operations.
• Provide in-store front-end training and support for new store openings.
• Provide in-store training for workforce management systems.
• Assist Accounting and Payroll with store issues as needed.
• Train all cashier functions including, customer service, Best and Sales etc.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.
• Assist with intra and inter-department projects and responsibilities as assigned.
• Attend Grand Opening events and assist as appropriate.
• Provide store support for workforce management systems.

Skills

Retail experience

Communication skills

Confidential information handling

Weekend availability

Background checks

Job description

Blain’s Farm & Fleet in Illinois is seeking a front-end operations supervisor to train staff, enforce procedures, and support store operations. You will lead front-end policy training, enhance customer service, and help implement loss prevention practices across the front end.

The role requires 3–5 years of retail experience, strong communication, and ability to work evenings and weekends. Background checks are part of the pre-employment process.