Front End Experience Leader & Loyalty Trainer

The TJX Companies, Inc.; SOUTH PLAINFIELD (NJ); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in South Plainfield, NJ is seeking a front-of-store leader to promote an exceptional customer experience. You will supervise Associates, ensure courteous service, and drive loyalty programs while maintaining a clean, organized store.

Responsibilities include training Associates, managing POS coverage, and addressing customer concerns promptly. Availability for nights/weekends is required, with a focus on merchandising and team leadership.

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Strong merchandising understanding
• Able to multi-task and adapt to schedule changes

Responsibilities

• Oversees a team of Associates at front of store, ensuring prompt, courteous service and promotion of loyalty programs
• Leads by example in customer interactions and maintains a clean, organized store
• Assigns registers, coordinates breaks, and ensures adequate POS coverage
• Addresses customer concerns promptly and communicates priorities to staff
• Promotes safety, adheres to labor laws and company policies

Skills

Customer service

Leadership

Communication

Teamwork

Job description

The TJX Companies, Inc. in South Plainfield, NJ is seeking a front-of-store leader to promote an exceptional customer experience. You will supervise Associates, ensure courteous service, and drive loyalty programs while maintaining a clean, organized store.

Responsibilities include training Associates, managing POS coverage, and addressing customer concerns promptly. Availability for nights/weekends is required, with a focus on merchandising and team leadership.