Customer Experience Leader – Front End & Loyalty Programs

The TJX Companies, Inc.; Farmington (CT); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Associate discount

401(k) company match

Health benefits

Paid holidays/vacation/sick

Employee assistance program

Job summary

The TJX Companies, Inc. is hiring at our Farmington, CT location for a front-of-store leadership role. You will oversee Associates, promote a top-notch customer experience, and lead by example in merchandising, loyalty programs, and store operations.

Responsibilities include coaching team members, ensuring tasks align with the store plan, and maintaining safety and compliance. Flexible schedule including nights and weekends is required.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Flexible schedule including nights and weekends.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Create a positive customer experience and promote loyalty programs.
• Lead front-of-store operations, ensuring prompt and courteous service.
• Train and mentor associates on front-end principles and processes.
• Coordinate POS coverage and breaks while maintaining store standards.
• Promote safety, store policies, and shrink-reduction goals.

Skills

Merchandising techniques

Multi-tasking

Communication skills

Organizational skills

Team player

Train others

Leadership experience

Job description

The TJX Companies, Inc. is hiring at our Farmington, CT location for a front-of-store leadership role. You will oversee Associates, promote a top-notch customer experience, and lead by example in merchandising, loyalty programs, and store operations.

Responsibilities include coaching team members, ensuring tasks align with the store plan, and maintaining safety and compliance. Flexible schedule including nights and weekends is required.