Customer Experience Lead & Front-End Coach

The TJX Companies, Inc.; East Providence (RI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Associate discount

401(k) matching contributions

Medical/dental/vision insurance

Paid holidays

Job summary

The TJX Companies, Inc. in East Providence, RI is seeking a front-of-store leader to deliver an outstanding customer experience, mentor associates, and promote loyalty programs. You will lead by example, manage POS coverage, and uphold safety and store standards.

This role requires flexible availability including nights and weekends, strong merchandising knowledge, clear communication, and the ability to train others. 1 year retail and 6 months leadership experience are required.

Qualifications

• Available to work flexible schedule, including nights and weekends.
• Strong understanding of merchandising techniques.
• Capable of multi-tasking.
• Strong communication and organizational skills with attention to detail.
• Able to train others.
• 1 year retail and 6 months of leadership experience.

Responsibilities

• Promote excellent customer experience and loyalty programs.
• Lead a team of associates at front of store with customer service focus.
• Trains and mentors associates on front-end principles.
• Assign registers and coordinate POS coverage.
• Ensure tasks align with store plan and safety policies and standards.

Skills

Strong communication

Merchandising knowledge

Multi-tasking

Leadership experience

Job description

The TJX Companies, Inc. in East Providence, RI is seeking a front-of-store leader to deliver an outstanding customer experience, mentor associates, and promote loyalty programs. You will lead by example, manage POS coverage, and uphold safety and store standards.

This role requires flexible availability including nights and weekends, strong merchandising knowledge, clear communication, and the ability to train others. 1 year retail and 6 months leadership experience are required.