Front-End Customer Experience Supervisor | Flexible Hours

TJX; Lodi (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Marshalls in the United States is seeking a front-of-store leader to promote a superb customer experience and mentor associates. You will oversee registers, support POS coverage, and ensure a clean, engaging store while promoting loyalty programs.

Ideal candidates have retail and leadership experience, strong merchandising knowledge, and excellent communication and organizational skills. Flexible schedule required, including nights and weekends.

Qualifications

• 1 year retail and 6 months of leadership experience.
• Strong merchandising techniques understood.
• Capable of multi-tasking and prioritizing.
• Excellent communication and organizational abilities.
• Team player able to train others.

Responsibilities

• Promote an excellent customer experience at the front of store.
• Lead Associates and ensure courteous service and loyalty program promotion.
• Model outstanding customer service and store cleanliness.
• Assign registers, coordinate breaks, and support POS coverage.
• Address customer concerns promptly and maintain priorities.
• Train and mentor Associates on front-end principles and loyalty.
• Communicate with management on priorities and progress.
• Support safety, labor policies, and shrink reduction goals.
• Participate in store duties as assigned.

Skills

Customer service

Team leadership

Merchandising

Communication

Organizational skills

Staff training

Tools

POS systems

Cash handling

Job description

Marshalls in the United States is seeking a front-of-store leader to promote a superb customer experience and mentor associates. You will oversee registers, support POS coverage, and ensure a clean, engaging store while promoting loyalty programs.

Ideal candidates have retail and leadership experience, strong merchandising knowledge, and excellent communication and organizational skills. Flexible schedule required, including nights and weekends.