Front-End Customer Experience Lead

The TJX Companies, Inc.; Village of Yorkville (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision benefits

Paid holidays

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a store leadership role focused on delivering an outstanding customer experience. You will oversee Front End Associates, ensure smooth POS operations, and support loyalty program promotions while maintaining store standards.

This position emphasizes strong leadership, merchandising know-how, multi-tasking, and excellent communication as you train and guide team members to meet targets and guest expectations in a fast-paced retail environment.

Qualifications

• 1 year retail and 6 months of leadership experience.
• Proven ability to promote loyalty programs and customer satisfaction.
• Ability to train and mentor associates on front-end operations.

Responsibilities

• Promotes an excellent customer experience and leads by example in front of store.
• Oversees Associates, assigns registers, and coordinates breaks for coverage.
• Trains and coaches staff on loyalty programs and customer personalization.

Skills

Leadership

Customer service

Merchandising techniques

Multi-tasking

Communication

Team player

Training others

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a store leadership role focused on delivering an outstanding customer experience. You will oversee Front End Associates, ensure smooth POS operations, and support loyalty program promotions while maintaining store standards.

This position emphasizes strong leadership, merchandising know-how, multi-tasking, and excellent communication as you train and guide team members to meet targets and guest expectations in a fast-paced retail environment.