Front Desk & Visitor Services Coordinator

Aperion Care; Wauconda (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Aperion Care in Illinois is seeking a detail-oriented front desk/administrative assistant to deliver exceptional customer service. You will answer calls, greet visitors, assist residents and families, and manage routine clerical tasks in a care facility setting.

The role requires a high school diploma, proficiency in Microsoft Office, and the ability to multitask under pressure while maintaining a professional appearance and proactive approach to issues.

Qualifications

• Requires a high school diploma or equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Resourceful, tactful, and proactive in addressing issues.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets visitors entering the facility and directs or escorts them to destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access (logbook and surveillance).
• Maintain the general filing system and file all correspondences appropriately.
• Receive and sort daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Other duties as assigned.

Skills

MS Office

Multitasking

Professional demeanor

Communication skills

Proactive problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Aperion Care in Illinois is seeking a detail-oriented front desk/administrative assistant to deliver exceptional customer service. You will answer calls, greet visitors, assist residents and families, and manage routine clerical tasks in a care facility setting.

The role requires a high school diploma, proficiency in Microsoft Office, and the ability to multitask under pressure while maintaining a professional appearance and proactive approach to issues.