Front Desk & Resident Services Coordinator

Aperion Care; Elgin (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Aperion Care in Elgin, IL is seeking a friendly and organized receptionist to welcome residents and visitors, answer inquiries, and help schedule appointments. You will support staff with light administrative tasks and help maintain secure entry processes.

The ideal candidate will have a high school diploma, proficiency with Microsoft Office, and the ability to multi-task with professionalism and discretion in a healthcare setting.

Qualifications

• Minimum high-school diploma or equivalent is required.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Resourceful and proactive in dealing with issues.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls; provide information and take messages.
• Greets visitors and directs or escorts them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and monitoring access (logbook and surveillance).
• Maintains filing system and files correspondences appropriately.
• Receives and sorts daily mail/deliveries/couriers.
• Reports issues or concerns with residents to the Administrator.
• Other duties as assigned.

Skills

Multitasking

Prioritization

Professionalism

Resourcefulness

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Aperion Care in Elgin, IL is seeking a friendly and organized receptionist to welcome residents and visitors, answer inquiries, and help schedule appointments. You will support staff with light administrative tasks and help maintain secure entry processes.

The ideal candidate will have a high school diploma, proficiency with Microsoft Office, and the ability to multi-task with professionalism and discretion in a healthcare setting.